Privacy Policy

1. Information We Collect

We may collect personal and business information that users voluntarily provide when creating an account, submitting a property listing, contacting a listing owner, subscribing to a paid plan, or communicating with Land By Water LLC.

This information may include name, email address, phone number, account credentials, property listing details, uploaded photos or media, billing information, business information, brokerage or agent information, and messages submitted through contact forms.

2. Automatically Collected Information

When users access our website, certain information may be collected automatically, including IP address, browser type, device information, operating system, referring pages, pages visited, time spent on the website, and general usage activity.

3. How We Use Information

Land By Water LLC uses collected information to operate the marketplace, create and manage user accounts, publish property listings, process payments, route buyer inquiries, respond to support requests, prevent fraud, improve website performance, send account notifications, and communicate promotional or marketing materials.

4. Payments and Billing

Payments are processed by third-party payment providers such as Stripe. Land By Water LLC does not store full credit card numbers or complete payment card details. Payment providers may collect billing information necessary to process subscriptions, recurring payments, cancellations, and payment disputes.

5. Property Listings and Public Content

Property listing information submitted to the platform may be publicly displayed. This may include property descriptions, photos, location details, asking price, acreage, waterfront details, contact information, and listing agent, brokerage, or owner information.

Users should not submit information they do not want publicly displayed as part of a property listing.

6. Marketing Communications

We may use email addresses to send service updates, promotional materials, platform announcements, listing-related communications, and marketing messages. Users may opt out of promotional emails by following unsubscribe instructions or contacting us directly.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to support website functionality, authentication, security, analytics, performance monitoring, and marketing efforts. Users may control cookies through browser settings, though disabling cookies may affect certain website features.

8. Third-Party Service Providers

We may share information with trusted vendors that help us operate the platform, including Google Cloud, Supabase, Stripe, and Resend. These providers may process information only as needed to provide hosting, authentication, database, payment, email, security, or infrastructure services.

9. Legal Compliance and Protection

We may disclose information when required by law, subpoena, court order, legal process, government request, or when we believe disclosure is necessary to protect our rights, users, property, safety, business operations, or the integrity of the platform.

10. Data Security

We use commercially reasonable safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no website, database, payment system, or internet transmission can be guaranteed to be completely secure.

11. Data Retention

We may retain user information for as long as necessary to operate the platform, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business purposes.

12. User Choices and Rights

Users may request access, correction, deletion, or review of certain personal information by contacting us. Users may also request account deletion or opt out of marketing communications.

13. Children’s Privacy

Land By Water LLC is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

14. Third-Party Links

Our platform may contain links to third-party websites, services, listings, or resources. We are not responsible for the privacy practices, content, or policies of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date or last updated date. Continued use of the platform after changes are posted means users accept the updated policy.